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FAQ

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FAQ

We shoot for a turnaround time of 24-72 hours excluding weekends and depending on the volume of each shipment.
Storing products is an option, however, if products must be stored longer than 2 weeks we will charge $0.39 per cubic foot per month to do so.
Yes we are completely able to accept pallets - free of charge. However, to receive, do a quality control check on your inventory, label the outside of your pallets, re-palletize and store your shipment until they can be shipped LTL, we charge a $25/pallet fee.
Unfortunately we do not. We will only accept products that are in new condition.
The choice is yours. We will take photos of the damaged products and communicate with you on how you would like to proceed. The most common choices are to have the products returned to you or to dispose of them.
Yes. We have found that this is the most effecient method of accurately intaking your shipments as well as having shipment labels printed and fixing minor changes that sometimes need to be made within Seller Central. This way your merchandise can get to their destinations faster.
Of course we can. Call our offices and we will walk you through the whole process. It is not as daunting as it may sound, and after working with us, you will see how easy we can make the whole process happen for you.